For a business to have a long-term growth, the potential customers must know the business, become customers and, if possible, repeat purchases. To make that happen you need to know your regular customers very well, their needs and desires, their behavior and what they think about your brand.

The following infographic might help you analyse and predict consumer behavior making it easier to give him or her a better sales follow up.

According to Mammoth Infographics it is possible to use certain metrics to analyse and predict consumer behavior: